Medi-Cal & Partnership HealthPlan

A plain-language guide to accessing telehealth therapy through Medi-Cal in Northern California. I'm in-network with Partnership HealthPlan across all 24 counties.

The short version

Medi-Cal and Partnership are the same thing

In Northern California, Medi-Cal is administered through Partnership HealthPlan of California (PHC). If you have Medi-Cal and live in any of the 24 counties Partnership covers, your plan is Partnership HealthPlan — even if your card just says Medi-Cal. I'm an in-network therapist for Partnership, so for most members covered sessions come at no out-of-pocket cost. The one thing worth confirming is whether your Medi-Cal has a Share of Cost — that's set by Medi-Cal, not by me, so your county Medi-Cal office is the place to check before you start.

What you need to know

If you're already enrolled in Medi-Cal in one of the 24 Partnership counties, you can schedule directly with me — no referral required. If you're not sure whether you're enrolled, or you need help getting onto Medi-Cal, the resources below will connect you with the right people. All the phone numbers listed are toll-free and staffed by real humans during business hours.

Don't know if you're insured?

If you're not sure whether you have Partnership HealthPlan or have questions about your Medi-Cal coverage, calling Partnership directly is the fastest way to verify your enrollment and get answers. To schedule therapy with me, use the contact page.

1-800-863-4155
Monday–Friday, 8 a.m. – 5 p.m.

Key contacts

Phone numbers & enrollment links

These are the numbers you'll actually use. If you're a current Partnership member with questions, call member services first. If you need to enroll or change plans, Health Care Options handles that.

Partnership HealthPlan — Member Services

For current Partnership members · Plan questions, ID cards, provider lookup, complaints
1-800-863-4155
Monday–Friday, 8 a.m. – 5 p.m. · Toll-free · TTY: 1-800-735-2929 or 711
Call this number if you have Partnership/Medi-Cal and need help with anything related to your plan — choosing a primary care provider, getting a new ID card, or understanding your benefits.
partnershiphp.org →

Medi-Cal Health Care Options (Enrollment)

For enrolling in Medi-Cal, choosing a plan, or changing plans
1-800-430-4263
Monday–Friday, 8 a.m. – 6 p.m. · TTY: 1-800-430-7077
This is the state's enrollment line. Use it to sign up for Medi-Cal, change plans, or ask questions about which plans are available in your county.
healthcareoptions.dhcs.ca.gov →

Apply for Medi-Cal (BenefitsCal)

Online application · Also: contact your county social services office
benefitscal.com
This is California's official online portal to apply for Medi-Cal, CalFresh, and other benefits. You can also apply through your county's Department of Social Services — each county listed below has its own office.

Partnership 24/7 Advice Nurse

Medical questions anytime · Not a replacement for 911
1-866-778-8873
24 hours a day, 7 days a week · Toll-free
For Partnership members with urgent medical questions when your primary care doctor's office is closed. If it's a mental health crisis, call or text 988 (Suicide & Crisis Lifeline) or 911 for emergencies.

Medi-Cal Dental

Dental benefits are managed separately from Partnership
1-800-322-6384
TTY: 1-800-735-2922 or 711
smilecalifornia.org →

All 24 counties

Partnership HealthPlan service area

Partnership HealthPlan serves Medi-Cal members in these 24 Northern California counties. If you live in any of them and have Medi-Cal, you're a Partnership member — and I can see you via telehealth.

CountyCounty SeatRegion
ButteOrovilleSacramento Valley
ColusaColusaSacramento Valley
Del NorteCrescent CityNorth Coast
GlennWillowsSacramento Valley
HumboldtEurekaNorth Coast
LakeLakeportNorth Coast / Inland
LassenSusanvilleNortheastern
MarinSan RafaelBay Area
MendocinoUkiahNorth Coast
ModocAlturasNortheastern
NapaNapaBay Area / Wine Country
NevadaNevada CitySierra Foothills
PlacerAuburnSierra Foothills
PlumasQuincyNorthern Sierra
ShastaReddingNorthern California
SierraDownievilleNorthern Sierra
SiskiyouYrekaFar North
SolanoFairfieldBay Area
SonomaSanta RosaBay Area / Wine Country
SutterYuba CitySacramento Valley
TehamaRed BluffSacramento Valley
TrinityWeavervilleNorthern Mountains
YoloWoodlandSacramento Valley
YubaMarysvilleSacramento Valley

Note: Partnership HealthPlan's service area has expanded significantly. As of 2024, Partnership serves all 24 counties listed here. If you previously had Anthem or California Health & Wellness and live in one of the newer counties (Butte, Colusa, Glenn, Nevada, Placer, Plumas, Sierra, Sutter, Tehama, Yuba), your Medi-Cal coverage transitioned to Partnership.

Ready to schedule?

If you're a Partnership HealthPlan member and want to start therapy, I'd be glad to hear from you. First session is preceded by a free 20-minute consultation — no cost, no pressure, just a conversation to see if we're a good fit.

Schedule a Consultation
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